We have now partnered with Booking Protect (also know as X-cover) to offer you enhanced protection to your booking. (Read our recent blog for more details.) Of course you may already have holiday insurance with cancellation cover (for example annual insurance with your bank account) and if so, once you’ve notified us of your cancellation we can provide the documentation to support your claim. (Check the terms carefully as policies vary considerably and what you may consider a valid reason for cancelling may not be covered. Most companies require both a valid/approved reason and proof before they will make a refund.)

As the cost of living crisis deepens you might prefer to spread your payments rather than paying your final balance in one go. Just let us know when you book and we can activate ‘custom payments’ which will allow you to pay any amount at any time, and as often as you wish via your ‘stay planner’ guest log in which allows you to manage all aspects of your booking online.

Please do check our full booking terms and conditions (click here) for the full details of when you can cancel for free. We ask that you ensure you have insurance to cover your holiday as there are many last minute reasons why you may not be able to take up your booking including quarantine, illness, jury service, accidents and emergencies at home.